Privacy Policy
Last updated: November 2026
1. Introduction
This Privacy Policy explains how Best Hire Maid Agency ("we") collects, uses, discloses and protects your personal data when you visit this Website or contact us via WhatsApp, phone, email or Facebook.
By using this Website, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information we collect
Information you choose to give us may include:
- Name
- Phone number
- Email address
- Household details and hiring needs (for example childcare or elderly care)
- Any other information you share with us via WhatsApp, phone, email or Facebook
We may also automatically collect technical information such as IP address, browser type, device information and website usage statistics.
3. How we use your information
- Respond to your enquiries
- Recommend and match suitable helpers
- Handle the documents and applications needed for hiring
- Provide follow-up support after placement
- Improve the Website and user experience
- Comply with legal and regulatory requirements
4. Sharing of information
To complete the hiring process, your information may be shared with the relevant government bodies (such as Malaysia's Labour Department, JTKSM, and the EPPAX system), partners in the helper's home country, and service providers that operate this Website on our behalf. We do not sell your personal data to unrelated third parties.
5. Cookies and analytics
This Website uses cookies and similar technologies, including Google Analytics, to analyse visitor behaviour and improve the user experience. You can learn how Google uses this data at policies.google.com/technologies/partner-sites. You can disable cookies in your browser settings, although some features may not work properly.
6. PDPA compliance
We handle personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). You may ask to access, correct or remove your personal data at any time using the contact details below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with the updated date.
8. Contact us
Best Hire Maid Agency
Address: 1-1-1 Jalan Medan Putra 3, Medan Putra Business Centre, Bandar Sri Menjalara, 52200 Kuala Lumpur, Malaysia
Email: Inquiry.besthireone@gmail.com
WhatsApp: +60 16-922 8733